tapviva - Modern point-of-sale ordering systems

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Happy Holidays from tapviva!

25 Dec

From all of us at tapvivia, we wish you a Merry Christmas, Happy Hanukkah, Festive Kwanza and a Happy New Year! We can’t wait to help improve your restaurant experience in 2012!

A little bit of press didn’t hurt

20 Oct

We were thrilled with all of the press that tapviva’s incubator, AngelPad, received yesterday. Being highlighted in All Things D, TechCrunch, along with a syndication in the Wall Street Journal put a nice little spike in our inbound web traffic. And thanks to everyone who sent positive feedback our way!

Trending: Mobile Ordering

15 Oct

There’s no doubt there’s a growing demand for mobile ordering. We’re already seeing it in highly-frequented food stops. One of our favorite Mexican chains, Chipotle, has an amazing iPhone app that has accepted mobile orders since 2009. A new grilled cheese chain, The Melt, is starting to pop up all over San Francisco and beyond. Their approach to creating a restaurant around a technology is interesting. Just about all of their press coverage has been about the ordering process, and not the food itself.

But enabling mobile ordering is no easy task. Most restaurants lack the infrastructure to support realtime orders from a smartphone app. We’ve seen large chains sink hundreds of thousands of dollars into making this a reality for themselves, though. The problem is, most restaurants simply don’t want to take the pricey plunge just to make it more convenient for their customers. Smaller restaurants couldn’t do it anyway, as the cost would be 100% prohibitive.

We’re absolutely passionate about developing an end-to-end platform for food establishments of all sizes to facilitate mobile ordering. We’re certain the market is approaching a large shift–in five years you will not be forced to wait in line to place your order and pay. You can count on it.

After all, we can do everything else on our phone–so why can’t we order our food through it at our favorite restaurants?

Keeping Our Users Safe

13 Jul

Let’s face it, credit card fraud and identity theft are on the rise. We must be careful of who we divulge our personal information to. A great majority of us have had at least one instance where our sensitive payment information has been compromised.

Mindful of the growing threat, tapviva takes every precaution when handling customer credit card data. As with virtually every other online service, we encrypt your billing information and credit card number as you set up your account for the first time. To mitigate the fallout of any potential data breach (which is unlikely to begin with), we never store your credit card number on our servers. Both tapviva and the restaurants who partner with us can never reveal your credit card number, as it is handled only by our bank. So when you place an order through tapviva, we send a tokenized request to our credit card processor to initiate a charge to your credit card.

We are dead serious about security and make every effort to protect every one of our customers. Our system rock-solid secure, as we’re able to avoid the threats posed by physical payment methods. So that said, we look forward to make you safer while cutting the line.

tapviva Launches with La Cocina!

20 Jun

tapviva loves La CocinaLast week we launched our core platform in San Francisco’s ferry building with a truly great partner, La Cocina!

La Cocina, San Francisco’s first incubator kitchen, aims to cultivate low-income food entrepreneurs as they formalize and grow their businesses by providing affordable commercial kitchen space, industry-specific technical assistance and access to market opportunities. Their merchants are truly remarkable and have garnered a great deal of media attention, having been featured on Rachel Ray, Top Chef Masters among others.

La Cocina’s Ferry Building location will serve as their flagship retail space, while also overseeing the efforts of many food trucks/carts around San Francisco.

We’ve provided modern kiosk and order management technologies to La Cocina, and will soon be introducing mobile ordering within the next couple of weeks after menu decisions are finalized. We’re also very excited to roll this platform out to La Cocina-affiliated food trucks in July — Chaac-Mool, Alicia, and Onigilly.

Check out La Cocina on the web at lacocinasf.org and follow them on Twitter: @streetfoodsf.